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SWIMMING POOL/SPA SERVICE ESTIMATE AND AGREEMENT

 

CUSTOMER NAME:           _______________________________________

ADDRESS:                            _______________________________________    

CITY, STATE, ZIP:              _______________________________________

HOME PHONE:                    ____________________                 ALT. PHONE:    ____________________

 

            Amazing Pools, Inc. (hereinafter called the company) agrees to service the swimming pool/spa located at the address above for ___________________________ (customer name), who agrees to pay for the service outlined below and in accordance with the terms hereinafter set forth in this agreement. A qualified Company pool technician will make one trip per week.  The following services will be performed as necessary (weather permitting):

 

(_)           Clean all skimmer and pump baskets associated with the pool/spa

(_)           Backwashing

(_)           Water chemistry analysis, based on the Langelier Index

(_)           Skim water surface to remove floating matter

(_)           Vacuuming bottom of pool as necessary

(_)           Brush pool/spa walls, and water line tile

(_)           Treat water with the necessary chemicals to meet the health department, and

                National Pool and Spa Institute’s standards. All chemicals needed to treat the pool/spa water under                normal conditions are provided with the service. The chemicals provided are:              

                                A). Sodium Hypo chloride (liquid chlorine)

                                B). Sodium Bicarbonate

                                D). Diatomatious Earth (Filter Aid)

                                E). Sodium Trichlor (tablets & granular)

                                F). Sodium Dichlor

                                G). Sodium Carbonate

                                H). Muriatic Acid

       ALL OTHER CHEMICALS ARE NOT INCLUDED WITH SERVICE.

 

AMAZING POOLS, INC. IS NOT RESPONSIBLE FOR MAINTAINING THE PROPER WATER LEVEL, EXCESS DEBRIS IN POOL/SPA DUE TO ACTS OF NATURE, GARDENING AND VANDALISM, CLEANING AND/OR REMOVAL OF OIL, SCUM, AND CALCIUM STAINING ON TILE OR ANY STAINING ON POOL PLASTER. Since plaster is composed of natural materials, a certain amount of shading, staining, and color variation is to be expected. Different forms of staining do occur in all pools and with proper chemistry can be held to a minimum. WE ARE ALSO NOT RESPONSIBLE FOR LOST ANIMALS.

 

The charge for the foregoing service on a year round basis shall be $______ per month.  Payments shall be made payable to Amazing Pools, Inc.  Rates are subject to change.  THIS AGREEMENT MAY BE CANCELLED ANYTIME BY WRITTEN OR VEBAL NOTICE BY EITHER PARTY 14 DAYS PRIOR TO THE DATE SERVICE IS TO BE DISCONTINUED. 

 

REPAIR CONSENT: Repairs to pool support equipment may be made up to $____, parts and labor, without prior consent. Repairs over said amount must be authorized by the customer, either written or oral. Initials_____. ($60.00 is the recommended allotment)

ITEMS TO NOTE:

 

Holidays and Vacations:     Amazing Pools, Inc. observes 6 major holidays. There will be no service on Memorial Day, Independence Day, Labor Day, New Year’s Day, and the weeks of Thanksgiving and Christmas. These holidays are full invoice price. If your day of service does not fall on these days then they do not apply. The technician is also allotted two weeks vacation per year. You will be notified two weeks in advance. Keep in mind there are several months throughout the year when your pool will be serviced 5 times instead of 4. This balances out the vacation time. Your pool will be prepared chemically the week before.

Sick Time:            If your pool is missed due to sickness or illness you will be notified and the missed day will be made up later in the week, (health permitting). Otherwise, you will not be billed for that week of service.

Bad Weather:       Unfortunately, the weather is not always sunny. On the days when it is raining, windy or otherwise hazardous the chemicals in your pool will be balanced and your baskets will be emptied. There will be no vacuuming or netting until the following week. (Weather permitting)

Pool covers:          If a pool cover is on your pool on the day of service only chemicals will be checked. Unfortunately, when the cover gets removed most of the debris falls in the pool and does not settle right away thus making vacuuming ineffective. Please have covers removed on the day of service.

Access to pool is blocked or obstructed:         If the service technician arrives on the service date and can’t get to your pool due to circumstances beyond his control, there will be no discount for the missed service since he showed up to clean the pool. If he’s given at least 72 hours prior notice that access to the pool will be obstructed he will work with you to re-schedule to a different day of the week or not show up at all, in which case your monthly invoice will reflect that week with no charge. You must speak to somebody personally. If your technician shows up and can’t get to your pool and you require the pool to be cleaned the same week there will be a $25.00 service charge for the return trip.

Late fee:                Invoices are given on the 10th of every month either by mail, fax, email or leaving it at your front door. You have until the 1st of the following month to pay the invoice. If payments are not received by the 5th of the following month a $5.00 late fee will be assessed. If full payment (including late fee) has not been received by the 10th of the following month another $5.00 late fee will be assessed. If full payments and late fees have not been received by the 20th two months after the first invoice is sent. Service will be cancelled and there will be a total of $10.00 in late fees owed including the two months invoices that have past.

Bounced Checks (NSF Fee):             There is a $25.00 charge for bounced checks (Non-Sufficient Funds).

Filter Cleaning:                   The filter needs to be cleaned at least ______ times a year.  The cost is $75.00 (DE) / $85.00 (Cartridge) for each cleaning.  Any repairs or replacements of parts are an additional charge.  There may be more frequent filter cleaning if the pool has a lot of bathers or if the pool is heated.  You will be notified two weeks prior to cleaning.

Conditioner:         Once a year $65.00 is charged for the addition of conditioner to the pool. This is a chemical that helps prolong the life of chlorine in the water by slowing down chlorine decay due to the ultra violet rays of the sun. Conditioner is added all year as needed but billed in June each year.

Algaecide: Once a year in March there will be an algaecide treatment before the summer. The cost of the treatment is $60.00

Purchasing pool supplies:                 If you are looking to purchase items for your pool please contact us and let us know. We can save you money since we buy everything at wholesale prices.

Please provide:                     Please put a little trashcan by your pool pump. This way your technician can empty debris directly into the wastebasket. Please have a hose available that will reach the pump in case it is necessary to priming the pump. Make sure the nozzle is not bent or broken so your technician can use any attachments necessary for the job.  The technician will not prime the pump if no hose is available.

Water Level:                        We are not responsible for maintaining the proper level of your pool water. If the water level gets too low the pump may burn out. If the water is too high it can cause flooding.

Day of Service and service technician:           The day of service and your service technician may vary from time to time without prior notice.

Repairs/Installations:        Repairs/Installations that exceed your repair consent amount (see page 1) require a deposit to pay for all materials needed unless otherwise agreed upon.

 

 

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

I, _______________________, am hereby acknowledging that I would not like Amazing Pools, Inc. or any of their representatives to clean my filter.  I understand that by doing so, Amazing Pools, Inc. is not responsible for any levels of algae that cannot be controlled through normal service visits or possible equipment damage that may occur from not cleaning my filter regularly or correctly.  I also understand that Amazing Pools, Inc. may charge extra to eliminate any algae problems that occur if I am unsatisfied with its condition.

 

 

Monthly rate (x12)                    $________

Filter clean rate (x___)              $________

Conditioner Rate                      $________

            Algaecide Rate             $________

 

Total                $________

 

Monthly (Total/12)   $_______ / Customer Approval _______________________

                       

 

Accepted: (Owner, Lessee or Manager)

 

_________________________________

Print Name

 

_________________________________                              Date____________

Signature

 

 

Starting Date: ________________________